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Business challenge
A multi-location home services brand was losing revenue because leads were routed inconsistently across markets.
Implementation
We built an AI-assisted lead triage workflow that classified inquiries by urgency, service type, market, and sales readiness, then pushed structured follow-up tasks into the CRM. The system helped the team prioritize high-intent leads while keeping people in control of final outreach.
Reported outcomes
41%
Faster first response
23%
More booked appointments
7
Markets supported